FanDuel Committed to “Playing Right” During Responsible Gambling Education Month

FanDuel welcomes Amanda Serrano as ambassador for responsible gaming

Serrano joins Craig Carton as a Ambassador for responsible gaming

NEW YORK, September 20, 2022 /PRNewswire/ — To mark the American Gaming Association’s Responsible Gaming Education Month, FanDuel Group is holding its first company-wide Play Well Day to announce a series of additions to its leading responsible gaming initiatives. FanDuel has kicked off the commitment with a renewed partnership with boxing champions across seven divisions Amanda Serranowho’s coming along Craig Carton as an ambassador for responsible gaming.

As part of Play Well Day activities, FanDuel employees around the world will come together to reaffirm the company’s steadfast commitment to Responsible Gaming (RG) at a staff event where corporate and industry leaders discuss the day-to-day role each employee plays in creating a culture that embraces safer play.

Within the Play Well Day agenda, FanDuel is making several important announcements regarding its responsible gaming program. First, there is the expansion of the responsible gaming ambassador program. FanDuel is proud to announce that its first RG ambassador, Craig Carton, has agreed to another multi-year extension to continue as FanDuel Responsible Gaming Ambassador. As part of the expanded partnership, Carton, who hosts “The Carton Show” on FS1 and “Carton and Roberts” on WFAN 101.9 FM/660 AM radio in New York kicks off the “FanDuel/Craig Carton College Tour” with campus stops this fall.

“I am excited to continue working with FanDuel to raise awareness and advocacy for problem gambling,” said Carton. “Our first year together focused on training and identifying ways to better protect customers through advocacy. Moving forward, talking to young adults about my story and how they can learn from it is something I’m incredibly passionate about. can’t wait to kick off our campus tour later this month.”

In addition to Carton, FanDuel is pleased to announce a renewed partnership with: Amanda Serrano. In addition to sponsoring Amanda’s fights, she has joined FanDuel as the company’s newest Responsible Gaming Ambassador. Serrano will film a series of public service announcements about responsible gaming in English and Spanish to better serve FanDuel’s customers. Serrano will try to unite all featherweight titles on September 24 at Manchester Arena in Manchester England. FanDuel’s new ambassador will defend her WBC, WBO and IBO featherweight titles against IBF featherweight champion Sarah Mahfoed live on PPV. The ongoing sponsorship is integrated on the FanDuel site and Amanda’s social channels and will feature FanDuel’s logo on Serrano’s trunks and personal appearances for her next three fights.

“I’m excited to join FanDuel and Craig as an ambassador for responsible gaming,” said Serrano. “I appreciate how seriously the FanDuel team takes this issue as it is one of personal importance to me. I am proud to be able to use my platform to advocate for a good playing lifestyle to sports fans.”

As members of the FanDuel Responsible Gaming Team, Serrano and Carton will take an active advisory role with FanDuel’s RG operations and customer service teams, producing content that encourages customers to play within a budget and never chase losses. They will also be working to increase adoption of FanDuel’s responsible gaming tools, including wagering, depositing and time limit technology, which allow customers to securely manage their game.

“The opportunity to continue our partnership with Craig while also welcoming Amanda to our Responsible Gaming Ambassador team will allow FanDuel to connect with more consumers about our beliefs about how to play well,” said FanDuel. Adam Warrington, Vice President of Responsible Gaming at FanDuel Group. “We are proud to continue our commitment to developing programs, partnerships and tools that aim to make a tangible difference in responsible gaming.”

FanDuel in support of ICRG research

As part of Responsible Gaming Education Month, FanDuel Group will present a $100,000 donation to the International Center for Responsible Gaming (ICRG), supporting groundbreaking research designed to understand gambling behavior to identify areas of potential harm to reduce risk and improve responsible gambling programs.

“I am still impressed with FanDuel’s efforts to promote responsible gaming,” said Arthur Paikowsky, ICRG President. “The company is taking important steps in raising awareness of safer gaming. Their donation to ICRG is important to advance critical research in the months and years to come.”

FanDuel continues its responsible gaming ad campaign, built by FanDuel’s in-house creative team. The multimedia campaign entitled “The System” will be broadcast throughout the year, supported by a significant media investment.

As the #1 mobile gaming operator, FanDuel believes it’s critical to be at the forefront of responsible gaming. FanDuel has built an industry-leading RG approach, including a more than 100-strong team of full-time Compliance and RG professionals focused on strengthening our product across technology, marketing, product development, and data/analysis. Throughout the year, FanDuel provides customers with responsible gaming resources and tools to help manage their online casino, sports betting, horse racing and daily fantasy sports. The tools are available in our apps and can be viewed on FanDuel’s Play Well site. These responsible gaming tools include the following:

  • Deposit Limit – Determine how much you can deposit within a given period.
  • Betting Limit – Determine how much you can bet within a given time period.
  • Maximum Betting Limit – Determine how much you can bet on a single bet.
  • Time Limit – Determine the maximum daily number of hours you can spend on FanDuel apps.

The last “play it safe” tool available to FanDuel customers is to self-exclude. Once customers self-exclude from one FanDuel site, they will be self-excluded from all FanDuel sites in the casino, racing, fantasy, and sportsbook products. The company follows strict exclusion protocols and applies this policy to all products to protect those customers who indicate they are experiencing a problem. Customers who self-exclude from the FanDuel Group real money gaming sites will be offered a Gamban license to match their self-exclusion. The Gamban service blocks not only every FanDuel Group site, but all real money websites, including legal and offshore sportsbooks, online casinos, poker sites, social gaming sites and esports sites for use on up to 15 devices.

Play Well is a core pillar of Flutter’s global sustainability strategy, the Positive Impact Plan. Focused on using universal principles to promote responsible gambling in the global markets where Flutter operates, the Group has set a target for 50% of online customers worldwide to use a safer gambling instrument by 2026.

About FanDuel Group

FanDuel Group is an innovative sports technology entertainment company that is changing the way consumers interact with their favorite sports, teams and leagues. The best gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands in gaming, sports betting, daily fantasy sports, prepaid betting and TV/media. FanDuel Group is present in all 50 states with approximately 17 million customers. The company is located in New York with offices in California, New Jersey, Florida, Oregon, Georgia and Scotland. FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming provider with a portfolio of globally recognized brands and a constituent of the London Stock Exchange’s FTSE 100 index.

Contact: Kevin Hennessy / FanDuel / [email protected]

SOURCE FanDuel Group

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